Jul 30
2007

The Problem With Sales - A True Story

Posted by Ron Finklestein in salesrelationships

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Building Better Relationships – A True Story

“We decided we will not be getting insurance through you. I was quite disturbed at what happened at the Trade Show. You are aware that orthodox Jews do not shake hands with the opposite gender. You put my wife on the spot where she had to choose between embarrassing you or making you feel uncomfortable by not responding to a handshake. Joan always does her utmost not to cause discomfort for anyone, Jew or non-Jew. It would have been one thing if you were not aware. I think we have shown you kindness. We have welcomed your questions about Orthodox Judaism and about ourselves, even at a great inconvenience to us and even though the conversation was a bit intrusive. We did that as a kindness for a Jew. But for us, I prefer to do business with someone who, first shows respect for my wife, and who can understand our needs.”

Signed

Not happy with the relationship

A business associate received this email from a hoped-to-be client. He was quite surprised; and rightfully so.

What could he have done different?

We can observe the behavior of people we are with and treat them how they want to be treated and not how we want to be treated.

When we treat others the way we want to be treated we can experience all kinds of relationship problems. I use The Platinum Rule for better understanding people and how to treat them the way them want to be treat.

It is a safe, easy to understand and apply tool to increase personal productivity, reduce stress in relationships and create better effectiveness.

What many people do not understand is that success and personal effectiveness go hand-in-hand. Our success is very much dependent on how effective we influence, persuade, motivate, lead, educate and build teams.

To Your Success

Ron Finklestein
Your Small Business Success Expert
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330-990-0788



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